(308) 381 1423 & 1-888-603-1423

Professional Practices Management System

17 Elements of PPMS (Professional Practices Management System)

1. Providing Leadership

Element #1: Management Responsibility -
Reviewing vision, mission goals and expectations to ensure leadership within the company.

2. Creating a System

Element #2: Management System -
Writing company policies, procedures and work instructions to create consistency and provide a baseline for improvement.

3. Defining Clients' Needs

Element #3: Review of Client Issues -
Determining the company's ability to met client's needs and expectations to ensure they will be met before a client places and account.

4. Controlling Internal Data

Element #4: Document & Data Control -
Maintaining both electronic and paper formats of policies, procedures, work instructions, etc. and keeping all information concise, up to date and accessible.

5. Purchasing

Element #5: Purchasing -
Managing the purchasing process (major products and services only) to ensure vendors meet the needs of your company and your client.

6. Controlling Client Data

Element #6: Control of Client & Customer Supplied Data -
Securing and controlling all data flowing into the office to protect privacy and help prevent fraud.

7. Tracking Data

Element #7: Data Identification & Traceability -
Understanding company information and where it belongs to avoid errors.

8. Creating Consistent Performance

Element #8: Process Control -
Maintaining procedures or instructions for consistent performance to provide clients with evidence of and confidence in your performance.

9. Reviewing Processes

Element #9: Inspection & Testing -
Testing, reviewing and verifying planned work processes to ensure consistency and to correct or improve processes as necessary.

10. Making Sure the System Works

Element #10: Inspection & Test Status -
Verifying that company processes occur in sequence to ensure cross-departmental processes work properly.

11. Identifying Mistakes and Problems

Element #11: Identification of Nonconformity -
Identifying and recording errors or problems to prevent further damage and improve service.

12. Continuously Improving

Element #12: Corrective Action, Preventive Action & Continuous Improvement -
Correcting and preventing problems by finding a better, faster or more reliable way to accomplish work.

13. Planning for Disaster

Element #13: Handling, Storage, Preservation & Delivery -
Disaster planning and delivery of information to protect client-provided data and integrity of service.

14. Securing Data

Element #14: management of Records/Data -
Handling, storing, retrieving and depositing of information to ensure efficient access to necessary date and proper disposal of outdated data.

15. Auditing the System

Element #15: Internal Management Audits -
Ensuring procedures and policies are followed and the management system is working by having all departments inspected on a regular basis.

16. Training

Element #16: Training -
Continuously training all staff to ensure employees are qualified to do their jobs effectively and avoid mistakes that affect the company's quality of service.

17. Measuring Results

Element #17: Process & Client Satisfaction Measurements -
Measuring results internally and externally to confirm processes are performing well and to provide targets for improvement.